UCC Experts
FREN

Network & Cybersecurity

IP networks, communications and security: our founding expertise.

Since 2011, our engineers have designed, integrated and operated enterprise networks and IP communications infrastructure, for large enterprises as well as SMEs. Consulting and architecture, integration, then ongoing operation.

Network engineer working on a server rack

What we hear in a first meeting

  • “Our sites are connected, but nobody really knows what goes where.”
  • “We have a firewall, but the rules date back to the previous provider.”
  • “Telephony needs to move to Teams without losing numbers or the switchboard.”

What we do, in practice

01

Network consulting & architecture

LAN, WAN, SD-WAN, MPLS, enterprise Wi-Fi. Target design, addressing plan, redundancy, sizing.

02

Network integration

Switching, routing, Wi-Fi, inter-site VPN. Phased rollout, without interrupting production.

03

Perimeter security

Next-generation firewalls, segmentation, secure remote access, filtering, review of existing rules.

04

Endpoint and identity security

MFA, EDR, privileged account management, hardening, isolated and tested backups.

05

Security audit

Technical and organisational assessment, vulnerabilities, prioritised action plan, readable by management.

06

IP communications & telephony

ToIP, contact centres, videoconferencing, unified communications, Microsoft Teams telephony.

07

Data centre & supervision

Data centre networks, equipment monitoring, alerts, operational maintenance.

08

Change management

Team training, documentation, clean handover to your internal teams.

Representative engagements

01Multi-site network overhaul+

ContextSeveral sites, different legacy architectures, Wi-Fi, VPN and IP telephony to make coexist.

What we doAudit, target LAN/WAN architecture, segmentation, perimeter security, monitoring, then site-by-site migration.

What you getA clear, segmented and monitored architecture.

02Unified communications & IP telephony+

ContextLegacy telephony to replace, teams that want to collaborate and work on the move.

What we doTelephony audit, unified communications, videoconferencing, secure telephony, migration and user support — on Cisco, Avaya, Alcatel-Lucent, Siemens or Snom environments.

What you getUnified telephony, supported users, legacy equipment cleanly removed.

03Contact center+

ContextA contact center to make more reliable or to evolve without interrupting service.

What we doArchitecture, integration, support and troubleshooting on Cisco UCCE / UCCX type environments, depending on scope.

What you getA stabilized platform that your teams can operate.

04Security and network audit+

ContextAn insurer or a client setting requirements, with little real visibility into the IT system.

What we doIT security audit, inventory, segmentation, MFA, EDR, backups, then a prioritized remediation plan.

What you getA clear view of the risks and a realistic action plan, in order.

05Critical troubleshooting+

ContextA network, voice or infrastructure incident that is hard to isolate, and keeps coming back.

What we doDiagnosis, testing, trace analysis, action plan and stabilization. A long-standing strength of our engineers.

What you getAn identified root cause and a documented stabilization plan.

Evidence

Our engineers' partnerships and certifications

Cisco RegisteredAvayaAlcatel-LucentMicrosoft Partner NetworkSiemensSnomVMwareHP PartnerIBM

Cisco

  • CCNP
  • CCNA
  • CCVP
  • UCCE Support
  • UCCX Design

Microsoft

  • MCSE

Avaya

  • IP Specialist

Alcatel-Lucent

  • OmniPCX 4400

Use cases

Situations we know how to handle

Overhaul of a multi-site network

Mapping of the existing setup, target architecture, site-by-site rollout outside production hours.

Telephony migration to Teams

Number portability, switchboard, call queues, user training.

Cybersecurity upgrade

MFA, EDR, firewall rule review and tested backups: the requirements handled in the right order.

Technologies and ecosystem

  • Cisco
  • Fortinet
  • Palo Alto
  • Juniper
  • F5
  • Huawei
  • HP / Aruba
  • Microsoft Teams
  • Avaya
  • Alcatel-Lucent
  • Genesys
  • Veeam

Indicative list. No official partnership is implied.

Way of working

Fixed price
Scope, deliverables and price set after initial scoping. Suited to well-defined projects.
Staff augmentation
One or more profiles embedded in your teams, steered day to day with you.
Application maintenance & support
Corrective maintenance and continuous improvement, with response-time commitments agreed together.
Network & security operations
Monitoring, patching, monthly reporting, named point of contact.

Frequently asked questions

See also:

Do you work on large-enterprise networks?

Yes. Our engineers work on complex networks for large enterprises, in staff augmentation or fixed-price mode.

Can you take over a network set up by another provider?

Yes. We start with an existing environment assessment: diagrams, rules, equipment, maintenance contracts.

Do you carry out security audits?

Yes: technical and organisational audits, with a prioritised action plan based on actual risk.

Take stock of your network and security

A short audit to know where you stand and where to start.

Describe your situation

No specification document needed. A few lines are enough for us to know whether we can help.

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