Telecommunications
- —IP networks and network cores to evolve without interruption
- —High-load voice platforms and contact centers
- —A need for sharp engineers, on staffing assignments, on highly technical topics
By sector, the topics recur. The answers change.
A few pointers on how our areas of expertise apply to your activity.
Banking & financial services
- —Payment card and payment projects: ISO 20022, SEPA Instant, EMV 3DS, authorization servers
- —Segmented networks and high audit requirements
- —Trading-floor telephony and critical unified communications
- —Changes planned to the millimeter, outside business hours
Insurance
- —Payment and claims settlement journeys to secure, fraud prevention
- —Contact centers to make more reliable and evolve
- —Legacy business applications to interface
- —Repetitive case processing to automate
Retail / distribution
- —Payment acceptance and orchestration in-store and online
- —3DS journeys to streamline without relaxing fraud prevention
- —Networks and multi-site point-of-sale fleets to maintain
Healthcare
- —IT that never stops
- —Security of patient data and access
- —Telephony and workstations to maintain across multiple buildings
Local government
- —Heterogeneous IT environments and constrained budgets
- —Security to upgrade, often after an incident
- —Public procurement and required documentation
Education
- —Dense Wi-Fi in classrooms and halls
- —Microsoft 365 for students and staff, with clearly separated rights
- —A workstation estate to renew in waves
Transport
Industry
- —An IT system that must hold up alongside production
- —Office and OT networks to separate cleanly
- —Machines and systems to connect, sometimes to automate
Services
- —An IT environment to make more reliable, without a full IT team
- —Microsoft 365 truly put to use
- —Rising cyber requirements, often driven by the insurer
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