IT & Cloud
An information system that holds up, and that can evolve.
Infrastructure, Microsoft 365, Azure, security, technical operations and development: we assess the existing environment, stabilise it, then improve it.
What we hear in a first meeting
- “The previous provider left, and nobody really knows how the network is wired.”
- “We've had Microsoft 365 for three years, but we only use it as email.”
- “Our insurer is asking for a backup plan and MFA everywhere before renewal.”
What we do, in practice
Existing environment assessment
Inventory, network diagram, privileged accounts, technical debt. A clear assessment that management can read.
Infrastructure & network
Servers, virtualisation, Wi-Fi, VPN, segmentation. On-premises, hybrid or cloud, whichever makes sense.
Microsoft 365 & Azure
Email migration, Teams, SharePoint, Intune, Entra ID. Proper governance and permissions.
Cybersecurity
MFA, EDR, tested off-site backups, hardening, awareness training. Prioritised by actual risk.
Technical operations
Supervision, patching, user support. A named point of contact, not a ticket number.
Custom development
Business applications, ERP interfaces, takeover of in-house software that has become critical.
Our Cloud offers
Power Automate
Workflows & automation
Microsoft Teams
Collaboration & telephony
Microsoft Azure
Cloud infrastructure
IT fleet lifecycle
Through to the decommissioning of old equipment.
- Deployment→
- Operation→
- Renewal→
- Fleet decommissioning
UCC Recycle
UCC Recycle helps companies recover their IT equipment, securely wipe data, refurbish and recover value from hardware.
Fleet renewal · Recovery of PCs and network equipment · Secure data wiping · Traceability of outgoing equipment · Refurbishment and second life · Hardware value recovery · IT end-of-life processing
Representative engagements
01Data center, virtualization & backup+
ContextAn infrastructure that grew in layers, to rationalize and secure.
What we doData center architecture, VMware virtualization, storage, Veeam backup, monitoring and business continuity, within an HP, IBM or other ecosystem.
What you getA rationalized, backed-up and monitored infrastructure, with a continuity plan.
02An outsourced IT department for an SME+
ContextNo full in-house IT team, and an IT environment that is becoming critical.
What we doUser support, systems and network administration, Microsoft 365, security, backups, monitoring, preventive maintenance, reporting and projects.
What you getA documented fleet, organized support, priority risks addressed.
03Change management+
ContextA new tool or new collaboration environment to get adopted.
What we doPreparation, documentation, training, user support and follow-up after deployment.
What you getA tool that is genuinely adopted, up-to-date documentation.
04Critical troubleshooting+
ContextA network, voice or infrastructure incident that is hard to isolate, and keeps coming back.
What we doDiagnosis, testing, trace analysis, action plan and stabilization. A long-standing strength of our engineers.
What you getAn identified root cause and a documented stabilization plan.
Evidence
Our engineers' partnerships and certifications
AvayaAlcatel-Lucent
SiemensSnomVMware
IBMCisco
- CCNP
- CCNA
- CCVP
- UCCE Support
- UCCX Design
Microsoft
- MCSE
Avaya
- IP Specialist
Alcatel-Lucent
- OmniPCX 4400
Use cases
Situations we know how to handle
Provider transition for an undocumented IT environment
Mapping completed within two weeks, administrator access cleaned up, then a six-month work plan validated with management.
Migration to Microsoft 365
Rollout in waves, with no email downtime, and short training by department.
Cyber-insurance compliance
MFA, 3-2-1 backup, EDR: the requirements handled in the right order.
Technologies and ecosystem
- Microsoft 365
- Azure
- Entra ID
- Intune
- Hyper-V
- VMware
- Fortinet
- Veeam
- Windows Server
- Linux
Indicative list. No official partnership is implied.
Way of working
- Fixed price
- Scope, deliverables and price set after initial scoping. Suited to well-defined projects.
- Staff augmentation
- One or more profiles embedded in your teams, steered day to day with you.
- Application maintenance & support
- Corrective maintenance and continuous improvement, with response-time commitments agreed together.
- Ongoing technical support
- Monthly contract with defined scope, monitoring and reporting.
Frequently asked questions
See also:
Can you take over an IT environment managed by another provider?
Yes, it's actually a frequent case. We start with an existing environment assessment to know exactly what we are inheriting.
Do you work on site?
Yes, in addition to remote support. Coverage area to be confirmed based on your location.
Do we need to move everything to the cloud?
No. We keep on-premises what should stay there, and move what gains from moving.
Start with an assessment
A short audit to find out where you stand, with quantified priorities.
Describe your situation
No specification document needed. A few lines are enough for us to know whether we can help.